DCVT boosts aftersales service with constant training and FUSO parts promotion

Daimler Commercial Vehicles (Thailand) Ltd.

DCVT boosts aftersales service with constant training and FUSO parts promotion

Company places added emphasis on training during the pandemic to improve maintenance service

Bangkok, 22 July 2021 – Daimler Commercial Vehicles Thailand (DCVT) is boosting aftersales service with an added emphasis on training during the pandemic to improve aftersales service, and backing it up with a FUSO parts promotion with discounts of between 15% to 40% from now until 30 September, 2021.

DCVT recently held a Parts Training in June and Warranty Training in April as part of its ASCENT online communication system and training program to reboot support and consultation provided to all FUSO dealers and technicians across the country.

The training provided detailed information on all FUSO part models, affording technicians the most up-to-the-minute and accurate spare part information available to ensure peak maintenance service efficiency. It is all part of DCVT’s ongoing commitment to improve aftersales service, an extremely important factor that customers consider before purchasing a truck.

Despite the challenges of the ongoing COVID-19 pandemic, DCVT continues to ensure that a steady supply of parts are available to meet dealer and customer demand, and provides warranties covering more parts categories, such as powertrain and electrical systems. It is also committed to improving dealer knowledge, service quality, and service efficiency through the trainings.

In doing so DCVT helps to lower the total cost of ownership for customers, specifically with the availability and cost of genuine parts. As part of this effort DCVT recently reintroduced a FUSO parts promotion for all classic models, allowing FUSO classic truck customers additional peace of mind when it comes to maintenance and safety.

The FUSO parts promotion offers discounts from 15% up to 40% on spare parts, engines, clutch, gearbox, brake, suspension, steering, body, as well as electrical systems for FUSO classic models FE, FM, FN and FV from now until 30 September, 2021.

The promotion is available at spare part dealers and FUSO authorized dealers, or customers can visit the www.dcvt.co.th to find out more.


DCVT at a Glance

Daimler Commercial Vehicles Thailand Ltd. (DCVT) is responsible for the import and distribution of Daimler commercial vehicles in Thailand and carries the brands Mercedes-Benz and FUSO.

The company was established in August 2016 and is 100% owned by Daimler. From its headquarter in the Sathorn area of Bangkok, DCVT oversees sales and service activities covering both Mercedes-Benz trucks, buses and FUSO trucks. Follow us on FUSO Thailand Facebook and LINE official account: @fusothailand_dcvt.

For media inquiries, please contact:

Jidapa Parry, TQPR (Thailand)

Tel: +66 (0) 2260 5820 ext. 113

Email: mint@tqpr.com


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